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Our Global
Service Desk
Our Managed Services cover over 30 major cities in Asia Pacific and the Rest of the World for our customers’ operations.
Function One aims to provide you a GLOBAL-ONE concept so that our managed services can serve all your regional offices in a simple and consolidated view, e.g. dedicated multi-lingual hotline, online help desk ticketing system, customized support workflow, local communication with your IT suppliers, etc.
Global NOC Center
We are one of the most experienced Managed Service Provider (MSP) to operate Network Operation Center throughout the years in the market.
Global SOC Center
We are one of the most experienced Managed Service Provider (MSP) to operate Security Operation Center throughout the years in the market.
Our Global Coverage
Headquarter in HK & Our Global Service Desks
6 Regional Offices
Customer Coverage over 30 major cities
Consulting Service
Our 24x7 Global Service Desk serves as the centralized hub for distributing and prioritizing all the IT support cases based on our Global Service Menu and the Standard Operating Procedures. Based on the nature / type of service requests or the incidents, the cases will be assigned with a case ticket in our ITSM ticketing system and then distributed to the teams of domain expertise.
